Boohoo Reviews

To track your order on boohoo.com, you need to find your order number. This can be found in the order confirmation email you received when you placed your order. Once you have your order number, you can track your order on the boohoo.com website. Go to the 'Track my order' facility at the top of the page and enter your 8 digit order number. Please note that parcels can only be tracked after they've been dispatched. Deliveries are made between 8am and 9pm. If your delivery is delayed due to unforeseen circumstances, most arrive the following day. If you have any issues, you can ask for help from their virtual agent, Layla, for an instant answer or contact them directly. If you received an incorrect or faulty item, please contact their Customer Care team. Please do not return the item to them without speaking to their Customer Care team first. If an item is missing from your order, please check your order confirmation and your emails (including junk/spam) to see if you've been sent an email about it going out of stock. If none of these apply and your expected delivery date has passed, then please contact them. If an item is out of stock, keep checking back as some items do come back in stock..

Boohoo.com is a British online fashion retailer known for its cheap prices. The cost of items such as crop tops and swimsuits can be as low as $5 and $8 respectively. However, these low prices come with a hidden human and environmental cost. The company has faced criticism for its labor practices, including paying workers less than the minimum wage and providing inadequate working conditions. In addition, the fast fashion industry, which Boohoo is a part of, contributes to environmental pollution, with clothes often ending up in landfills after a short period of use.

In terms of delivery, Boohoo offers standard shipping to the USA for $9.99, which takes 5 - 8 business days. They also offer express shipping for $14.99, which takes up to 3 business days. For UK customers, standard delivery costs £3.99 and takes up to 4 working days.

Please note that while the prices are low, the true cost of these cheap clothes is often paid by the workers who make them and the environment..

Boohoo is known for its low prices compared to other online retailers. You can find items like $5 crop tops and $8 swimsuits. However, these low prices come with a higher human cost. The brand has faced criticism for its labor practices, including paying workers less than the minimum wage and providing inadequate working conditions. Additionally, Boohoo's products are often made of microplastics, which contribute to environmental pollution when discarded.

There have also been instances of price disparities across Boohoo's different brands. For example, the same coat was sold for a higher price at Coast compared to Dorothy Perkins, both of which are owned by Boohoo. This has led to an internal investigation by the company to align the prices across its brands.

While Boohoo's sales have soared, its profits have plunged due to spiraling costs, including higher shipping costs. Despite these challenges, Boohoo continues to be a popular choice for consumers looking for trendy, affordable clothing.

Boohoo.com is a leading online fashion retail group that offers a wide range of women's and men's clothing. They constantly update their collection with hundreds of new styles landing every day. Some of the popular categories include dresses, tops, activewear, shoes, and accessories. They also offer seasonal collections such as Spring Occasion Wear. Boohoo.com frequently runs promotions like 30% off hoodies and joggers, 30% off menswear, and 20% off almost everything. They also have a bestsellers section where you can find their most popular products. In addition to their main brand, Boohoo Group PLC is home to other fashion brands such as boohooMAN and PrettyLittleThing.

To return an item to Boohoo.com, follow these steps:

1. Repack your items: If you don't have the original packaging, no problem! Just put your items in something non see-through, sealable, and waterproof.
2. Login to the Boohoo returns portal: You will need your order number and either your email or the last 4 digits of your phone number.
3. Select your preferred return option: You can print the returns label at home.
4. Post your return: Once you have processed your return in the portal, you're ready to post it off. You'll receive an email once Boohoo receives your returned item.

Please note, items must be unworn and unwashed with the original labels attached. For hygiene reasons, Boohoo cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear, or lingerie if the seal has been broken or is no longer in place. If you’ve received an item that’s not in perfect condition, please contact Boohoo's customer service. If you're returning more than one order in one parcel, it may delay your refund. If you use your own method of return, refunds will only be processed once the items have arrived at Boohoo's warehouse. If your items don’t make it back to Boohoo, you’ll need to open a dispute with the carrier. For international returns, you will need to pay for your return. You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Refunds will usually be processed in as little as 5 to 7 days, from you dropping your parcel off, plus your bank's handling time. If you use your own method of return, rather than the returns portal, this could take up to 21 days to process and refund. If your items don’t make it back to Boohoo, you’ll need to open a dispute with the carrier.

Boohoo.com offers several payment methods for your convenience. They accept the following payment cards: Visa, Visa Debit, MasterCard, Maestro, Electron, American Express, Discover and Diners. They also accept PayPal, Apple Pay (iOS only), Klarna (not available on the app), Clearpay, Giftcards and prepaid debit cards.

In addition to these, Boohoo.com offers Afterpay and PayPal Pay in 4 services. With Afterpay, you can pay for your purchases over four equal installments, interest free, when you spend over $35. The first payment is made at the time of purchase and the remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you choose PayPal Pay in 4, you can apply for it by selecting PayPal as your payment option and logging into your PayPal account. A down payment will be collected and PayPal will automatically charge your following payments bi-weekly.

Please note that all payments must be made online when placing your order. Boohoo.com does not have the ability to place an order on your behalf. Also, Afterpay is only available to customers with a US billing address. Customers with international billing addresses will not be able to create an Afterpay account..

To use Afterpay on Boohoo.com, follow these steps:

1. Shop on Boohoo.com and proceed to checkout as normal.
2. At checkout, select Afterpay as your payment method.
3. You will be directed to the Afterpay website to register and provide payment details (Visa or Mastercard).
4. If you've used Afterpay before, just log in to your Afterpay account.
5. Complete your order. Please note, all items in your shopping bag must be eligible for Afterpay, and the shopping basket value must be between $35 and $1000.

Afterpay allows you to pay for your purchases over four equal installments, interest free. The first payment is made at the time of purchase, and the remaining three payments are deducted automatically every 2 weeks from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early. Afterpay will then adjust the amount owed accordingly. You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date. If a payment is not successfully processed on or before the due date, a late fee may be applied. Afterpay orders are delivered within Boohoo.com's standard shipping timeframes. You may also use a Boohoo gift card or promotional code with Afterpay to pay for your purchase..

Boohoo.com has a 28-day return policy from the day you receive your order. Items must be unworn and unwashed with the original labels attached. For hygiene reasons, they cannot offer refunds on fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie, if the seal has been broken or is no longer in place. If you choose to use your own method of return, refunds will only be processed once the items have arrived at their warehouse. If your items don’t make it back to them, you’ll need to open a dispute with the carrier. You may be liable for import VAT and pay a custom duty charge, if returning internationally. For International returns, you will need to pay for your return. You can generate a returns label from their website, attach it to your parcel and then send it back to them. They also have printer-less options if you don’t have a printer. A typical refund will take up to 14 days.

As for the shipping policy, they offer Standard Shipping for $9.99 which takes 5 - 8 business days, and Express Shipping for $14.99 which takes up to 3 business days. As soon as you place your order, they start processing it at the warehouse. Unfortunately, this means they will be unable to make any changes as it’s already being processed. If your items don’t arrive, you’ll need to contact their customer service. They also offer other shipping options such as click & collect and locker collection..